Return Policy

RETURN POLICY

  • Items must be returned within 14 days from the day you receive your order.
  • Merchandise must be unworn, tags attached, and free of ANY defects.
  • If the above requirements are met, a refund will be granted for the original amount paid for the merchandise. Shipping costs are not refunded. 

EXCHANGES

If you would like to exchange your item(s) for a different size or color, please return the purchased item for a refund and place a new order for the desired item.

STEPS FOR MAKING A RETURN

  1. To request a return label, please contact us at info@donthidetheplug.com
  2. Place the prepaid return label issued to you on the outside of your package.
  3. Drop off at any USPS location.
  4. Keep tracking information for your records. The tracking information is located on the label.
  5. Please allow 3-5 business days from the time we receive the return for a credit to be issued.
  6. Items that are marked FINAL SALE will NOT be accepted.